Shipping Policy

Domestic Shipping - India

1. Free shipping across India with online payments. For Cash on Delivery, a nominal fee of ₹100 applies, regardless of the quantity of items purchased.

2. Orders are delivered within 5 to 6 working days. Unless otherwise specifically mentioned in the product details. 

3. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at info@mysticloom.in within 2 hours of placing the order.

International Shipping -

1. Standard shipping charge per order, anywhere outside India is INR 2600+ depending upon the weight of items picked.
2. Any custom charges has to be borne by the customer 
3. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at info@mysticloom.in within 2 hours of placing order.

CUSTOMS DUTY FOR INTERNATIONAL ORDER

Import duties/taxes may arise on the arrival of your parcel to the shipping destination. The charges may vary as per the rules of different countries depending on the merchandise, order value, merchandise quantity, end use, and composition of materials used to make the merchandise and is solely at the discretion of the duty officer.

Please note Custom Duty is added over and above the Shipping Cost and order value. Shipping & handling costs, refers to the cost of shipping an item from the shipping location to the destination country.

We do not take any duty/taxes in advance from customers. If any such duty/taxes are applicable for your shipment, the respective courier company will directly contact you with the required information.

On receiving such information, you will have to pay the duty/taxes amount to the concerned courier company. Once paid, the service provider usually delivers the shipment to you within two working days.